When will I receive the campaign rewards?

Reward Category 1: 1% Cashback on Drawdowns

1. The Campaign Reward will be credited to the Eligible Customer’s GX Account within seven (7) working days after the successful and timely repayment of the second monthly instalment.

Note: Payments toward Odd Day Interest (ODI) are not considered monthly installments. Any late payment of either installment will disqualify Eligible Customers from receiving this Campaign Reward.

Reward Category 2: 8x Weekly Prizes - 10% Cashback on Drawdowns

1. Weekly Prize Winners will be contacted by GXBank via phone call from our official hotline, +603 7498 3188 for identity verification. The winner must also successfully answer a simple question about GXBank before the 10% cashback is awarded.
2. If the Weekly Prize Winner is uncontactable within seventy-two (72) hours from the first call attempt after the winner announcement on GXBank’s official channels, the Weekly Prize for that specific week will be forfeited.
3. The Campaign Reward will be credited to the Weekly Prize Winner’s GX Account within seven (7) business days after the announcement following the conclusion of each Campaign Week.

Reward Category 3: 1x Grand Prize - 100% Cashback on a Drawdown

1. The Grand Prize Winner will be contacted by GXBank via phone call from our official hotline, +603 7498 3188 for identity verification. The winner must also successfully answer a simple question about GXBank before the 100% cashback is awarded.
2. If the Grand Prize Winner is uncontactable within seventy-two (72) hours from the first call attempt after the winner announcement on GXBank’s official channels, another Grand Prize Winner may be selected.
3. The Campaign Reward will be credited to the Grand Prize Winner’s GX Account within seven (7) business days from the announcement date following the conclusion of the Campaign Period.

Note: GXBank will only contact you via phone call on GXBank’s official hotline, +603 7498 3188.