My mobile number that I will use for logging in has changed. How do I update my new mobile number with GXBank?
To update your mobile number, follow these simple steps:
If this is for your mobile number used for login, then
- Click on "Profile" Tab,
- Click on "Security & Privacy",
- Choose"Change mobile number for login".
- Check your new mobile number for a One-Time Password (OTP) sent via SMS.
- Enter the OTP.
- After verifying the SMS OTP, you will be prompted to complete a selfie verification. This extra step ensures added security for your account.
Alternatively;
- Click on "Profile" Tab,
- Click "Profile details",
- Click on "Contact number" under Business category.
Check your new mobile number for a One-Time Password (OTP) sent via SMS. Enter the OTP.
After verifying the SMS OTP, you will be prompted to complete a selfie verification. This extra step ensures added security for your account.
Once your mobile number is updated successfully, you will receive an email and in-app notification as confirmation of the change.
And that's it. All done!