If I'm a Grab Merchant and I have a GXBank account, how do I switch my settlement cash account to GXBank Account?
For the Grab Merchant Customer, follow these steps:
- Open the GrabMerchant app.
- Tap the "More" tab at the bottom of your screen.
- Tap "Account", then select "Bank Account".
- Tap "Submit Update Request" to open a ticket for your Bank Account Information Update.
- Follow the on-screen instructions, making sure to enter your correct GX Biz Account number as your new settlement account.
- Once your request is processed, all future GrabMerchant settlement payouts will be automatically directed to your GX Biz Account.

