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GXBank Help Centre

If I'm a Grab Merchant and I have a GXBank account, how do I switch my settlement cash account to GXBank Account?

 

For the Grab Merchant Customer, follow these steps:

  1. Open the GrabMerchant app.
  2. Tap the "More" tab at the bottom of your screen.
  3. Tap "Account", then select "Bank Account".
  4. Tap "Submit Update Request" to open a ticket for your Bank Account Information Update.
  5. Follow the on-screen instructions, making sure to enter your correct GX Biz Account number as your new settlement account.
  6. Once your request is processed, all future GrabMerchant settlement payouts will be automatically directed to your GX Biz Account.
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