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GXBank Help Centre

Can I close my FlexiCredit account or cancel my credit limit?

 

Yes, you can close your FlexiCredit account or cancel your credit limit by following these steps:
  1. Go to the FlexiCredit home screen.
  2. Tap on the 'Manage' icon.
  3. Select the 'Close Account' button.


Please note:

  • There are no fees for closing the account itself, but you must fully settle all existing drawdowns before the account can be closed.
  • Currently, once you close your FlexiCredit account, reopening or reapplying is not possible. We are working on making this available in future updates.
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