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GXBank Help Centre

Why is my GX Account application still under review?

 

Most GX Account applications are approved instantly. If yours is taking a little longer, it just means we are performing a routine checks to ensure all details meet regulatory standards and safety requirements.

What happens next?
  • No action needed right now: If we need extra documents or details, we will reach out via email or push notification.
  • Review timeline: These routine reviews are completed within 14 days at the latest.

Tip: Make sure your app notifications are turned on so you don't miss any updates from us!

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