My mobile number has changed. How do I update my new mobile number with GXBank?
To update your mobile number, follow these simple steps:
- Go to your 'Me' page.
- Tap 'Edit Profile'.
- Select your mobile number.
- Enter your new mobile number and click 'Update'.
- Check your new mobile number for a One-Time Password (OTP) sent via SMS.
- Enter the OTP.
After verifying the SMS OTP, you will be prompted to complete a selfie verification. This extra step ensures added security for your account.
Once your mobile number is updated successfully, you will receive an email and in-app notification as confirmation of the change.
And that's it. All done!