Will I receive the account statement for a specific month if no transactions have been made to my account?

Yes, a monthly account statement for your GX Account will be generated, even if there are no transactions during that month. However, for your monthly account statement to be visible and accessible directly within the GXBank app, you need to have at least one (1) transaction in your Main Account or Savings Pockets during that month.

If you require assistance with your monthly statement, please contact GXBank Customer Support via the chat in the GXBank app. Alternatively, you may call us at +603 7498 3188 or email us at ask@gxbank.my, and we'll be happy to assist you.