Can I link someone else's GX Account to my Grab app?
No, for security and privacy, you can only link your own GX Account to your Grab app. Both accounts must use the exact same registered mobile number.
Facing issues linking your account? Try these quick steps:
- Ensure your mobile number matches on both apps.
- Ensure both your GX and Grab apps are updated to the latest versions.
- Ensure that both accounts are active and in good standing.
Still having trouble? Take a screenshot of the error and contact our Customer Support Team:
- In-App: Start a Live Chat
- In-App Form: Submit via the Contact Us Form
- Hotline: +603 7498 3188
- Email: ask@gxbank.my