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GXBank Help Centre

Why is there a 1-hour cooling off period when changing my limit?

 

As a security measure, a 1-hour cooling-off period will be implemented when you increase your transaction limit. The new transaction limit will take effect once the cooling-off period ends, approximately 1 hour after you receive a notification from us.

During this time, you can continue to perform transactions up to your current limit. The cooling-off period does not apply if you are lowering your transaction limit.

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