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GXBank Help Centre

What is the campaign reward and how can I earn it?

 

Campaign Reward 

Each Eligible Customer may receive only one (1) Campaign Reward (as determined by the “Tap to Win” spin result)  throughout the Campaign Period.

To receive the Campaign Reward, eligible users must follow the steps below in the specified order and within the campaign period:

  1. Spin the digital “Tap to Win” on the Grab app
  2. Submit a valid application for FlexiCredit via the GXBank app
  3. Have the FlexiCredit application successfully approved by GXBank
  4. Activate the approved FlexiCredit limit via the GXBank app

Approval of your FlexiCredit application is based on a detailed assessment of your profile and creditworthiness. Meeting the eligibility criteria alone does not guarantee approval.

Campaign Reward* Campaign Reward Eligibility

RM1,000 cash reward 

RM100 cash reward

RM20 cash reward 

RM15 cash reward 

RM10 cash reward 

RM5 cash reward

Eligible Customers can receive this Campaign Reward once throughout the Campaign Period.

Eligible Customers must activate the approved FlexiCredit limit via the GXBank app by 8 July 2025, 11:59PM.

The Campaign Reward will be credited into the Eligible Customer’s GX Account within fourteen (14) working days from the date of successful FlexiCredit limit activation.

*Campaign Reward amount will vary from person to person based on the outcome of the ‘Wheel of Fortune’ spin. The ‘Wheel of Fortune’ spin will take place on the Grab app, but the cash reward crediting will be awarded to the user’s GXBank savings account.

Illustration of Campaign Reward Eligibility:

  Illustration Campaign Reward Eligibility

1

Customer A

  1. received direct communication from Grab about the campaign.
  2. spun the Tap to Win wheel and subsequently applied for FlexiCredit. 
  3. their application was approved, and they activated the granted credit limit within the Campaign Period.

Customer A is eligible for the Campaign Reward. 

The customer met all conditions including receiving direct comms, spinning the wheel before activation, and activating within the Campaign Period.

2

Customer B

  1. did not receive direct communication from Grab about the campaign.
  2. spun the Tap to Win wheel and subsequently applied for FlexiCredit. 
  3. their application was approved, and they activated the granted credit limit within the Campaign Period.

Customer B is not eligible for the Campaign Reward because they did not receive direct campaign communication from Grab or GXBank, a prerequisite for eligibility.

 

3

Customer C

  1. received direct communication from Grab about the campaign.
  2. applied for FlexiCredit, got their application approved, and they activated the granted credit limit within the Campaign Period.
  3. spun the Tap to Win wheel post activation of FlexiCredit.

Customer C is not eligible for the Campaign Reward because the wheel must be spun before activation of FlexiCredit.

4

Customer D

  1. received direct communication from Grab about the campaign.
  2. spun the Wheel of Fortune and subsequently applied for FlexiCredit. 
  3. their FlexiCredit application was rejected.

Customer D is not eligible for the Campaign Reward as they did not meet the condition of having an approved and activated FlexiCredit facility.

5

Customer E

  1. received direct communication from Grab and about the campaign.
  2. spun the Tap to Win wheel and subsequently applied for FlexiCredit. 
  3. their application was approved, and they activated the granted credit limit before the Campaign Period.

Customer E is not eligible for the Campaign Reward as FlexiCredit activation within the Campaign Period is mandatory to receive the reward.

6

Customer F

  1. received direct communication from Grab about the campaign.
  2. spun the Tap to Win wheel and subsequently applied for FlexiCredit. 
  3. their application was approved, but they activated the granted credit limit after the Campaign Period.

Customer F is not eligible for the Campaign Reward as FlexiCredit activation within the Campaign Period is mandatory to receive the reward.

7

Customer G

  1. received direct communication from Grab about the campaign.
  2. spun the Tap to Win wheel and subsequently applied for FlexiCredit. 
  3. their application was approved, and they activated the granted credit limit within the Campaign Period.
  4. however, their Grab account and GXBank account are registered under different mobile numbers.

Customer G is not eligible for the Campaign Reward as one of the campaign conditions is that both Grab and GXBank accounts must be registered under the same mobile number at all times — during the FlexiCredit application and throughout the campaign period in order for the Campaign Reward to be granted.

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