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GXBank Help Centre

What is the campaign reward and how can I earn it?

 

Campaign Reward:
0.2% Cashback on Eligible transaction made via in-store merchant static or dynamic DuitNow QR code

Qualifying Criteria:
To receive the Campaign Reward, you must:

  1. have an existing GX Account in good standing; and
  2. make DuitNow QR payment(s), with a minimum transaction amount of RM5, using the GXBank mobile application (“GX App”) by scanning amerchant’s DuitNow QR code (static or dynamic) during the Campaign Month Period as listed in Table A (“Eligible Transaction”).

Campaign Reward Eligibility:

  1. Minimum Transaction Amount: Each transaction must be at least RM5 to qualify as an Eligible Transaction (“Minimum Transaction Requirement”).
  2. Monthly Cashback Cap: Cashback is capped at RM5 per Eligible Customer, per Campaign Month ("Monthly Cap").
  3. Campaign Period Cap: A maximum of RM15 cashback may be earned by each Eligible Customer over the entire Campaign Period.
  4. Calculation and Rounding: Cashback amounts will be calculated at 0.2% of the Eligible Transaction amount and rounded down to two (2) decimal places.

Illustration of Campaign Reward Eligibility:

Campaign Month Transactions Eligibility & Cashback
Customer A

Campaign Month 1

Performed the following two (2) DuitNow QR payments totaling RM200 using the GX App to scan merchant DuitNow QR codes:

  • RM50
  • RM150

Note: Both transactions meet the RM5 minimum requirement (refer to Campaign Rewards Eligibility)

Cashback Calculation
RM50 × 0.2% = RM0.10
RM150 x 0.2% = RM0.30

Total cashback earned = RM0.40

Note: Cashback will be credited by the end of the following day after the Eligible Transaction date

Campaign Month 2

Performed the following three (3) DuitNow QR payments totaling RM500 using the GX App to scan merchant DuitNow QR codes:
  • RM2
  • RM400
  • RM98
Note: The first transaction (RM2) does not meet the RM5 minimum requirement, and is therefore not eligible for cashback. The second (RM400) and third (RM98) transactions meet the RM5 minimum requirement and are eligible for cashback. (refer to Campaign Rewards Eligibility)

Cashback Calculation
RM400 × 0.2% = RM0.80
RM98 x 0.2% = RM0.19

Total cashback earned = RM0.99

Note: Cashback will be credited by the end of the following day after the Eligible Transaction date

Campaign Month 3

Performed one (1) DuitNow QR payment worth RM1,500 using the GX App to scan a merchant DuitNow QR code


Note: Transaction meets the RM5 minimum requirement (refer to Campaign Rewards Eligibility)

Cashback Calculation
RM1,500 × 0.2% = RM3.00

Total cashback earned = RM3

Note: Cashback will be credited by the end of the following day after the Eligible Transaction date

Customer B

Campaign Month 1

Performed one (1) DuitNow QR payments totaling RM1,500 using the GX App to scan merchant QR codes

Note: Transaction meets the RM5 minimum requirement (refer to Campaign Rewards Eligibility)

Cashback Calculation
RM1,500 × 0.2% = RM3.00

Total cashback earned = RM3

Note: Cashback will be credited by the end of the following day after the Eligible Transaction date

Campaign Month 2 Performed the following two (2) DuitNow QR payments totaling RM3,000 using the GX App to scan merchant DuitNow QR codes:
  • RM2,800
  • RM200
Note: The first transaction (RM2) does not meet the RM5 minimum requirement, and is therefore not eligible for cashback. The second (RM400) and third (RM98) transactions meet the RM5 minimum requirement and are eligible for cashback. (refer to Campaign Rewards Eligibility)

Cashback Calculation

  • RM2,800 × 0.2% = RM3.00
  • RM200 × 0.2% = RM3.00

Total cashback earned = RM5
 

Due to the Monthly Cap, Customer B will only be entitled to receive RM5 cashback for Campaign Month 2 (refer to Campaign Rewards Eligibility)

Note: Cashback will be credited by the end of the following day after the Eligible Transaction date

Campaign Month 3 Spent RM1,500 using the GX Debit Card (not via DuitNow QR) Not eligible for cashback as payment was not made by scanning merchant DuitNow QR code via GX App.
Customer C

Campaign Month 1

No payments made using merchant DuitNow QR via the GX App

Not eligible for cashback.

Campaign Month 2 Spent a total of RM150 using the Grab App to scan merchant DuitNow QR code Not eligible for cashback. Payments must be made using the GX App.
Campaign Month 3

Performed one (1) DuitNow QR payment worth RM500 using the GX App to scan a merchant DuitNow QR code

Note: Transaction meets the RM5 minimum requirement (refer to Campaign Rewards Eligibility)

Cashback Calculation

RM500 × 0.2% = RM1.00

Note: Cashback will be credited by the end of the following day after the Eligible Transaction date

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