What is the campaign reward and how can I earn it?

Campaign Rewards

1% cashback on in-store DuitNow QR payment transactions

Qualifying Criteria for Reward Category 1:
To receive Campaign Reward 1, you must:

not have used DuitNow QR payment (in-store) using the GX App at the start of the campaign month; OR
made any DuitNow QR payments (in-store) in the past six (6) months or more using the GX App at the start of the campaign month
Perform a payment by scanning the in-store merchant DuitNow QR (static or dynamic) that is at least RM5 each transaction

Campaign Rewards

RM5 cashback on in-store DuitNow QR payment transactions

Qualifying Criteria for Reward Category 2:
To receive Campaign Reward 2, you must:

have made at least one (1) DuitNow QR payment (in-store) using the GX App within the last five (5) months at the start of the campaign month
perform at least twelve (12) in-store DuitNow QR payment transactions by scanning a merchant’s DuitNow QR code (static or dynamic) using the GX App, and each of these transactions must be a minimum of RM30

Important Note:

An Eligible Customer can only earn the cashback under Reward Category 1 for up to one (1) Campaign Month. This will be the first Campaign Month in which the Eligible Customer successfully performs a Reward Category 1 Eligible Transaction.
For all subsequent Campaign Months during the Campaign Period, that Eligible Customer will automatically be moved to Reward Category 2 and must meet the relevant qualifying criteria to earn the Campaign Reward under Reward Category 2.

Illustration of Campaign Reward Eligibility:

1.1 Illustration 1 - Customer A (Never made a DuitNow QR payment using the GX App)

Campaign Month	Illustration	Campaign Reward Eligibility
Reward Category 1 - For New and Inactive (6 months or more) DuitNow QRUsers: 1% cashback on in-store DuitNow QR payment transactions
Customer A
1	Performed two (2) DuitNow QR payments using the GX App: Transaction 1: RM150 Transaction 2: RM350 Both transactions meet the RM5 minimum requirement.	Eligible for RM5.00 cashback Cashback Calculation: Transaction 1 (RM150 x 1%) = RM1.50 Transaction 2 (RM350 x 1%) = RM3.50 Total cashback earned = RM5.00 Customer A has now reached the RM5 cashback cap for this category. Having earned the cashback under Reward Category 1, Customer A will now automatically be moved to Reward Category 2 for the rest of the Campaign Period.
2	Performed ten (10) DuitNow QR payments of RM40 each using the GX App.	Not eligible for cashback. Customer A is now in Reward Category 2. To qualify, they must perform at least twelve (12) transactions of min. RM30 each. As they only performed ten (10) transactions, they did not meet the qualifying criteria.
3	Completed 15 DuitNow QR payments, each above RM30	Eligible for RM5.00 cashback. Met the qualifying criteria of at least 12 transactions of minimum RM30 each.

1.2 Illustration 2 - Customer B (Inactive DuitNow QR User for 7 months)

Campaign Month	Illustration	Campaign Reward Eligibility
Reward Category 1 - For New and Inactive (6 months or more) DuitNow QR Users: 1% cashback on in-store DuitNow QR payment transactions
Customer B
1	Performed one (1) DuitNow QR payment of RM200 using the GX App.	Eligible for RM2.00 cashback. Cashback Calculation: RM200 x 1% = RM2.00 Total cashback earned = RM5.00 Having earned the cashback under Reward Category 1, Customer B will now automatically be moved to Reward Category 2 for the rest of the Campaign Period.
2	Performed thirteen (13) DuitNow QR payments of RM35 each using the GX App.	Not eligible for cashback. Customer A is now in Reward Category 2. To qualify, they must perform at least twelve (12) transactions of minimum RM30 each. As they only performed ten (10) transactions, they did not meet the qualifying criteria.
3	Completed 15 DuitNow QR payments, each above RM30	Eligible for RM5.00 cashback. Met the qualifying criteria of at least 12 transactions of minimum RM30 each.

1.3 Illustration 3 - Customer C (Existing DuitNow QR User)

Campaign Month	Illustration	Campaign Reward Eligibility
Reward Category 2 - For Existing and Inactive (5 months or less) DuitNow Users: RM5 cashback on in-store DuitNow QR payment transactions
Customer C
1	Completed 15 DuitNow QR payments, each above RM30	Eligible for RM5.00 cashback. Met the qualifying criteria of at least 12 transactions of minimum RM30 each.
2	Completed 20 DuitNow QR payments, each above RM30	Eligible for RM5.00 cashback. Met the qualifying criteria of at least 12 transactions of minimum RM30 each.
3	Completed 11 DuitNow QR payments, each above RM30	Not eligible for cashback. Did not meet the minimum requirement of twelve (12) transactions.

1.4 Illustration 4 - Customer D (Existing DuitNow QR User)

Campaign Month	Illustration	Campaign Reward Eligibility
Reward Category 2 - For Existing and Inactive (5 months or less) DuitNow Users: RM5 cashback on in-store DuitNow QR payment transactions
Customer D
1	Completed 15 DuitNow QR payments, but each transaction was only RM25	Not eligible for cashback. The transactions did not meet the minimum amount of RM30 per transaction.
2	No DuitNow QR payments made	Not eligible for cashback. No qualifying transactions were made.

1.5 Illustration 4 - Customer E (Existing DuitNow QR User who was recategorized as inactive DuitNow QR user of 6 months or more)

Campaign Month	Illustration	Campaign Reward Eligibility
Reward Category 1 - For New and Inactive (6 months or more) DuitNow QR Users: 1% cashback on in-store DuitNow QR payment transactions (Campaign month 3) Reward Category 2 - For Existing and Inactive (5 months or less) DuitNow QR Users: RM5 cashback on in-store DuitNow QR payment transactions (Campaign month 1,2, and 4)
Customer E
1	No DuitNow QR payments made	Not eligible for cashback. No qualifying transactions were made.
2	No DuitNow QR payments made	Not eligible for cashback. No qualifying transactions were made.
3	Performed two (2) DuitNow QR payments using the GX App: Transaction 1: RM150 Transaction 2: RM350 Both transactions meet the RM5 minimum requirement.	Eligible for RM5.00 cashback Cashback Calculation: Transaction 1 (RM150 x 1%) = RM1.50 Transaction 2 (RM350 x 1%) = RM3.50 Total cashback earned = RM5.00 Customer E has now reached the RM5 cashback cap for this category. Having earned the cashback under Reward Category 1, Customer A will now automatically be moved to Reward Category 2 for the rest of the Campaign Period.
4	Completed 12 DuitNow QR payments, each above RM30	Eligible for RM5.00 cashback. Met the qualifying criteria of at least 12 transactions of minimum RM30 each.