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GXBank Help Centre

When will I receive the award?

 

The GRP award will be credited to the respective Eligible Card Member’s Grab Account immediately, or up to two (2) working days from the date the Eligible Card Member meets the Qualifying Spend criteria. Notwithstanding this, the GRP awarded may be revoked or claw-backed if there is a cancellation or refund of such Qualifying Spend transaction.

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