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GXBank Help Centre

Why do I need to provide a photo of my NRIC?


We understand that providing personal information can raise concerns, but it is a necessary step to ensure the security and compliance of our digital banking services. By collecting and verifying your NRIC (front and back) as part of our electronic Know Your Customer (eKYC) process, we can confirm your identity and create a secure environment for all our customers. Rest assured that the personal data you provide is encrypted and handled in strict compliance with regulatory requirements set by the Bank Negara Malaysia (BNM).

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