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GXBank Help Centre

Why is my GX Account application still under review?


We understand that you're excited to get started with your GX Account, and we share your enthusiasm. Our goal is to provide you with a seamless and efficient onboarding process. Typically, applications that meet our eligibility criteria, including prevailing laws, regulations, and our policies, are approved instantly. However, in some cases, we may require additional information to complete the review of your application. Rest assured that if we need any further details, we'll promptly reach out to you via email or push notification.

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