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GXBank Help Centre

How do I update my email address?


To update your email address, follow these simple steps:

  1. Go to your 'Me' page.
  2. Tap on 'Edit Profile'.
  3. Select your email address.
  4. Enter your new email address and click 'Update'.

After entering your new email address, a One-Time Password (OTP) will be sent to the new email address you provided. Please check your inbox for the OTP and enter it correctly to verify your new email.

Once the email OTP is successfully verified, your email address will be updated. You will receive an email and in-app notification to confirm the change.

And that's it. All done!

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