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GXBank Help Centre

Which operating systems support GXBank?

 

The GXBank app is currently available for devices running:

  • iOS 15 or above
  • Android 11 or above

Important Update for Android Users:

Starting October 2024, we will discontinue support for devices running Android 11. This change is being implemented to ensure the security of your personal and financial information.

What This Means for You: If you're using a device with Android 11, you can continue to use the app until October 2024. After this date, you may lose access to certain features or services.

Recommended Actions:

  1. Update Your Device: If your device is eligible, upgrade to Android 12 or newer to continue using our services securely after October 2024.

  2. Consider a New Device: If your current device cannot be updated, we recommend purchasing a new, compatible device that meets the latest security standards before the October 2024 deadline.

We are actively working to expand the availability of the GXBank app to more customers. We appreciate your patience and encourage you to stay updated with any announcements or updates regarding the app's availability.

For the most up-to-date information on device compatibility and app availability, please check our official website or contact our customer support.

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