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GXBank Help Centre

What happens if my order is cancelled or refunded, after redeeming the reward? Can I reuse the reward?


If your order is cancelled or refunded after redeeming the reward, this reward will be considered redeemed and you are not entitled to reuse or redeem a replacement of this reward.

If you experience any issue related to the Campaign Reward redemption, please contact the ZALORA Malaysia Customer Service at Further communication channels can be found at

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