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GXBank Help Centre

How to verify my business?

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Upload your latest 1-month bank statement (personal or business account).

Quick checklist before you upload:
  • The bank statement clearly shows the business or business owner’s name.
  • The name matches your SSM-registered name and GXBank registration details.
  • The document is clear, complete, unedited PDF format downloaded directly from your bank. Scans, photos, or screenshots are not accepted.
  • Exclusions: Statements must be from a licensed bank in Malaysia. E-wallet statements (e.g., Touch 'n Go) are not accepted.
  • In-App Upload: Upload your documents directly within the GXBank app for security.