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GXBank Help Centre

I noticed a discrepancy or dispute in my transactions. How should I proceed?

 

You have the right to address any discrepancies in your statement within 14 working days from the statement dates. Should you identify any inconsistencies in your transactions, kindly reach out to our Help Centre through the following communication channels:

  • Live chat, available within GXBank app
  • Contact Us form, available via GXBank app
  • Hotline at +603 7498 3188
  • Email us at Customer Support Email