Why can't I drawdown my funds?

You may have an overdue repayment for more than 14 days. You will need to settle your overdue amount before you are able to drawdown further. 
Alternatively, the system may be experiencing downtime, so try again in a few minutes.

For overdue repayment concerns, kindly reach out to our Collections team. 
For any other issues, including issues performing drawdowns, please contact our Customer Support team.