Lending
- Application & Eligibility
- Who is eligible for FlexiCredit?
- What documents are required to apply for FlexiCredit?
- How do I apply for FlexiCredit?
- Why do I need to open a savings account with GXBank before I can apply for FlexiCredit?
- Can I apply for FlexiCredit if I am self-employed?
- I meet the eligibility criteria (Nationality, Age, Income) but I don't see the FlexiCredit entry point on my app.
- What are the ways to verify income? What are the differences?
- Is the income verification process secure?
- Can I upload my payslips to verify income?
- How long does the approval process take ?
- How will I be notified if my application is approved?
- How long do I have to decide if I want to activate my FlexiCredit?
- If my application was rejected, am I able to reapply?
- Is there any downtime for applications?
- Why do I face an error after uploading my EPF Statement using my Samsung device?
- Drawdowns
- How do I perform a drawdown?
- How many drawdowns can I take from my credit limit? Is there a limit to how often I can perform drawdowns?
- What is the minimum and maximum drawdown tenure?
- What is the minimum and maximum drawdown amount?
- I no longer need the drawdown, can I cancel it?
- Are there any fees for drawing down funds?
- Why can't I drawdown my funds?
- Repayment
- How do I repay my drawdowns?
- Is there a penalty for late payments?
- Can I early settle my drawdowns or make advance repayments?
- Will I be reminded about overdue payments, and how frequently will I receive reminders?
- Can I choose my repayment date?
- Can I change my repayment date?
- What if I need to defer my payments?
- Why does my repayment schedule display one extra payment than the number of months in my selected tenure?
- Why can't I select the 1st, 2nd, or 3rd as my monthly repayment date?
- Account Management
- How do I check my drawdown and repayment history?
- Where can I find my FlexiCredit statements?
- How can I manage my FlexiCredit account?
- Can I close my FlexiCredit account or cancel my credit limit?
- Can I freeze my FlexiCredit Account temporarily?
- Can my account turn dormant? If so, how can I reactivate it?
- Campaign
- How do I sign up to be on the early access waitlist for FlexiCredit?
- I have signed up for the FlexiCredit waitlist, when will the product be available to me?
- Does being on the waitlist guarantee me an approval?
- If it says that I am eligible to receive a credit limit of XXX, why do I still need to furnish income documents?
- Why do I need to give consent for credit product offers to join the waitlist?