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GXBank Help Centre

How do I unfreeze my GX Card?

 

To unfreeze your GX Card, you may follow these simple steps:

  1. Log in to the GX App.
  2. Tap on the card icon on the 'Home' tab.
  3. Tap on 'Unfreeze Card'.

Facing issues? Take a screenshot of the error and share it with our Customer Support Team:

  • In-App: Start a Live Chat
  • In-App Form: Submit via the Contact Us Form
  • Email: ask@gxbank.my
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