Cards
- Card Usage
- Can I add my card into Apple Pay, Google Pay and/or Samsung Pay?
- Can I use my GX Card for Contactless retail payment / transaction?
- Can the GX Card be used overseas?
- How do I disable Contactless function on my GX Card?
- How do I enable Contactless function on my GX Card?
- How do I enable / disable for Online transactions?
- How do I enable / disable for Overseas transactions?
- How do I raise dispute on my card transactions?
- How to cancel auto-billing?
- Under what circumstances that funds in my account will be on hold?
- What are my liabilities as a GX Card cardholder?
- What is a pre-authorisation?
- What is Dynamic Currency Conversion (DCC)?
- What security features does the GX Card possess?
- What transactions can I do if I enable for Online?
- What transactions can I do if I enable for Overseas?
- Why do I see my card details saved as a different bank name instead of GX Bank on certain merchant platforms?
- Card Maintenance
- Where can I find details of my card (card number, expiry date, CVV) in the App?
- How do I change my transaction limits on the GX Card?
- I entered the wrong PIN multiple times at the ATM and my card is now blocked. What should I do?
- How do I set, reset or change my card PIN?
- I want to temporarily disable the usage of my card. How do I do that?
- How to enable back my GX Card usage?
- My card is damaged. How do I get a replacement?
- I requested for a card replacement, but I did not receive it. What should I do?
- How do I cancel my card?
- What should I do if card is lost / stolen?
- What should I do if I forget my Card PIN?