When will my physical card arrive?
To track your Physical Card delivey:
- Log in to your GX App.
- Tap the GX Card icon on your homepage.
- Select 'Track Order' to view your courier status and tracking number.
Contact our 24/7 GX Buddies via Live Chat in the app or call us at +603 7498 3188 if the tracking option disappears and your card hasn't arrived within 5 working days (allow 1–2 extra days for East Malaysia or remote areas).