When will my physical card arrive?
You can track the delivery status of your Physical Card with a few easy steps:
- Login to GXBank app
- Go to GX CardHomepage
- Tap “Track Order”
Delivery status updates will be available in the GX Card home page within the next 3-4 working days from the date of application.
The estimated delivery is typically within 5 days. For customers located in East Malaysia or in remote areas, please allow an additional 1-2 working days beyond the estimated delivery period.
Card deliveries may be delayed due to the weekend and Hari Raya public holiday as our delivery partner's offices will be closed.
We assure you that our team is committed to ensuring your card arrives as promptly as possible.