How can I check the status of my GX Account application?

You will receive an email and app notification from us regarding the status of your application.

Please ensure you have enabled notifications for the GX App on your device so you do not miss any important updates.

If you still have not received any notification 7 days after submission, please check your registered email inbox (including your spam/junk folder) for any messages from ops.fintrust@gxbank.my requesting supporting documents.

Received an email your application is 'In Review'? Refer to our guide: Why is my GX Account application still under review?