What should I do if I have made a transfer but it is not reflected in my Transaction History?

If you have made a transfer but it is not appearing in your GX App transaction history, please reach out to our 24/7 Customer Support team for assistance through any of the following methods: 

• In-app Live Chat 
• Customer Support Hotline: +603 7498 3188 
• Customer Support 
• Email: ask@gxbank.my 

If you have made a transfer but it is not appearing in your Moomoo App, please reach out to Moomoo’s 24/7 Customer Support team for assistance through any of the following methods: 

• Email support@my.moomoo.com 
• Phone +603 9212 0708