How do I verify a WhatsApp message from GXBank?
We may occasionally reach out to you via WhatsApp to share important updates. Please note that our WhatsApp numbers are for outbound communication only.
Our official WhatsApp Accounts have been verified. Always look for the official blue tick badge next to our name.
Our official WhatsApp numbers are:
- +603 7498 3293 (GXBank MY)
- +603 7498 3292 (GXBank MY - Collection)
⚠️ Important Security Reminder:
Your security is our top priority. When communicating via WhatsApp:
- We will never ask for your personal details or any account-related information.
- We will never send you any clickable links apart from the options to Call Us / Chat with GX Buddy
- We will never ask for any PIN, OTP or Password
If you receive a suspicious message claiming to be from GXBank, or if you are asked to provide personal information or click a link, do not respond.
Report it to our Customer Support team immediately via our official hotline or the in-app chat.

