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GXBank Help Centre

I noticed a discrepancy or dispute in my transactions. How should I proceed?


You have the right to address any discrepancies in your statement within 14 working days from the statement dates. Should you identify any inconsistencies in your transactions, kindly reach out to our Customer Support team through the following communication channels:

  • In-app Live Chat
  • Customer Support Hotline: +603 7498 3188
  • Customer Support Email: