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GXBank Help Centre

What transactions are excluded from earning cashback?

 

Excluded transactions are as follows:

  1. payment of new card issuance fees, annual card fees, card replacement fees,and/ or any other applicable card fees imposed from time to time.
  2. cash withdrawal transactions.
  3. e-wallet top-up transactions.
  4. any transactions/ payments to the merchants AirPay Malaysia Sdn Bhd, FassPay and Codashop.
  5. any transactions related to SSPN Prime/SSPN Plus savings.
  6. payment of insurances and/ or takaful.
  7. payments for the following professional and commercial services:
    • Manual Cash Disbursements
    • Automated Cash Disbursements
    • Merchandise and Services at a Financial Institution
    • Securities: Brokers/Dealers
    • Real Estate Agents and Managers: Rentals
    • Payment Transaction Services to Transfer Funds to a Mastercard Account
  8. payments for the following contracted services:
    • General Contractors: Residential and Commercial
    • Air Conditioning, Heating and Plumbing Contractors
    • Electrical Contractors
    • Insulation, Masonry, Plastering, Stonework and Tile Setting Contractors
    • Carpentry Contractors Roofing and Siding,
    • Sheet Metal Work
    • Contractors Concrete Work Contractors
    • Contractors, Special Trade Contractors
    • Miscellaneous Publishing and Printing
    • Typesetting, Plate Making and Related Services
    • Sanitation, Polishing and Specialty Cleaning Preparations
  9. the following government related payments
    • Courts Costs (including alimony and child support).
    • Fines
    • Bail and Bond Payments
    • Tax Payments
    • Government Services
    • Postal Services (Government Only)
    • Intra-Government Purchases (Government Only)
  10. payment to charity and/ or social services organizations.
  11. gambling, betting and gaming related transactions.
  12. quasi cash merchant transactions (e.g. cryptocurrency, foreign currency, money order).
  13. void transactions, reversals or refunds.
  14. such other transactions as GXBank may determine at its discretion.
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