I requested for a card replacement, but I did not receive it. What should I do?
You may contact us to seek further assistance on the status of your card delivery by:
- Live chat, available within GXBank app
- Hotline at +603 7498 3188
- Email at ask@gxbank.my
If you card is deemed lost, you can cancel your card and request for a new one. Kindly ensure that your mailing address is updated before proceeding with the delivery of your physical card.