Insurance
- General
- What is bancassurance?
- What types of insurance products are offered through GXBank?
- Are the insurance products offered by banks regulated?
- Who are the bancassurance partners for GXBank?
- What is the contact information for Zurich General Insurance Malaysia Bhd?
- Why should I consider buying insurance from GXBank?
- What are the key factors to consider when choosing an insurance product through GXBank?
- What should I consider before purchasing insurance?
- Can I review my insurance policy details and coverage information through GXBank’s digital banking app?
- Can I update my personal information on my bancassurance policy
- Is my personal information safe when purchasing insurance through GXBank?
- Cyber Fraud Protect
- Why Cyber Fraud Protect?
- What are the benefits of Cyber Fraud Protect
- What am I protected with Cyber Fraud Protect?
- What is not covered?
- Are the policy benefits only applicable to GXBank accounts?
- How much do I need to pay for Cyber Fraud Protect?
- How do I pay for the policy premium?
- What happens if I miss a premium payment on my policy?
- How long is the policy period?
- Is there a cooling-off period for the policy?
- Is there a grace period for the policy?
- Does this plan pay in addition to any other insurance policy that I may have?
- Is the policy PIDM protected?
- Who can purchase Cyber Fraud Protect?
- What will I receive after I purchase Cyber Fraud Protect?
- Can I purchase Cyber Fraud Protect for another person?
- Can I have more than 1 Cyber Fraud Protect policy?
- How do I renew the policy?
- When will the cover start?
- Can I cancel the policy?
- Can I purchase again after my previous policy was cancelled or expired?
- How do I notify a claim?
- Where can I get further information about Cyber Fraud Protect?
- Can I update my personal information on my Cyber Fraud Protect policy?
- Car Insurance (Z-Driver)
- What type of car insurance does GXBank offer?
- Who is eligible for Z-Driver?
- What does the basic Z-Driver policy cover?
- What is the difference between comprehensive coverage and third-party fire & theft cover?
- Which countries are my car covered under the Z-Driver policy?
- What is not covered under the Z-Driver policy?
- What optional add-ons are available?
- How is GXBank's All Unnamed Drivers different?
- How is GXBank's Enhanced Windscreen cover different?
- How is GXBank's Personal Accident with Credit Protection add on different?
- What is included in the Electric Vehicle (EV) package?
- Who is the road tax service provider?
- Who can I contact for road tax renewal related enquiries?
- What is the digital road tax renewal service fee?
- How do I receive my car's road tax renewal confirmation
- How can I view my car's renewed road tax?
- Can I renew my car's road tax if I have a pending/blacklisted summons?
- How do I cancel my car's road tax?
- Why is My Roadtax Store requesting top-up payment for my car's road tax?
- Why is My Roadtax Store refunding the difference for my car's road tax?
- What is Agreed Value?
- Where can I get the Appropriate Market Value for my Car?
- Why am I unable to get a quotation for my car?
- How much do I have to pay?
- How do I pay for the policy premium?
- How long is the policy period?
- Is the policy PIDM protected?
- How do I view my policy documents?
- What should I do if I did not receive my policy documents?
- How do I make endorsements and changes to my policy?
- Can I cancel my policy?
- Where can I get further information about Z-Driver?
- How do I contact roadside assistance services?
- How do I report a claim?
- Can I renew road tax for a car that is registered with E-Hailing?